Privacy Policy

Privacy Policy:

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our consulting, coaching, leadership development programmes, workshops, or visit our website.
We are committed to maintaining the highest standards of confidentiality, professionalism, and integrity—values that sit at the heart of our work with leaders and organisations.

This Policy complies with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and all applicable data protection laws.

 

2. Data Controller

The Data Controller responsible for your personal data is:

Name: Fraser White
Email: fraser@wtaf.group

Address: 20 Berwick Avenue, Chelmsford, Essex, CM1 4AS

Telephone: 07921 311805

We encourage you to contact us with any questions about this Policy or your data rights.

 

3. Personal Data We Collect

Because our work is relationship‑driven and often personalised, we may collect the following categories of data:

3.1 Information You Provide Directly

  • Name and contact details (email, phone number, address)
  • Professional information (role, organisation, career background)
  • Information shared during coaching sessions, workshops, or consultations
  • Preferences, goals, and development objectives
  • Any documents or materials you voluntarily provide

3.2 Automatically Collected Data

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Usage data (pages visited, time on site, referring URLs)
  • Cookies and tracking data (see Section 10)

3.3 Special Category Data

We do not intentionally collect special category data.
However, coaching conversations sometimes touch on personal reflections. If such information is shared voluntarily, it is treated with strict confidentiality and processed only with your explicit consent.

 

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity: To deliver coaching, consulting, or programme services.
  • Legitimate interests: To operate and improve our services, maintain client relationships, and ensure quality.
  • Consent: For marketing communications or when processing sensitive information.
  • Legal obligation: To comply with regulatory or tax requirements.

 

5. How We Use Your Personal Data

We process your data to:

  • Deliver coaching, consulting, and leadership development services
  • Tailor programmes to your goals, strengths, and organisational context
  • Communicate with you regarding sessions, materials, and follow‑up actions
  • Provide insights, resources, or thought leadership (with your consent)
  • Manage billing, administration, and contractual obligations
  • Improve our services, website, and client experience
  • Maintain security and prevent misuse of our services

We never use your personal data in a way that undermines trust—our work depends on confidentiality and professionalism.

 

6. Sharing Your Data

We may share your data with:

  • Service providers supporting our operations (e.g., email platforms, scheduling tools, secure cloud storage)
  • Professional advisers (legal, accounting, compliance)
  • Regulators or authorities where legally required

We do not sell or trade your personal data.
Any third party we work with is required to maintain strict confidentiality and GDPR‑compliant safeguards.

 

7. International Transfers

If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses
  • Adequacy decisions
  • Additional technical and organisational protections

 

8. Data Retention

We retain personal data only for as long as necessary to:

  • Deliver coaching or consulting services
  • Maintain accurate business and financial records
  • Comply with legal obligations
  • Support ongoing client relationships

Coaching notes, if kept, are stored securely and retained only for legitimate professional purposes. When no longer required, data is securely deleted or anonymised.

 

9. Your GDPR Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the ICO or your local supervisory authority

To exercise your rights, contact us using the details in Section 2.

 

10. Cookies and Tracking Technologies

We use cookies to:

  • Improve website performance
  • Understand how visitors engage with our content
  • Enhance user experience
  • Support security and analytics

You can manage or disable cookies through your browser settings. A detailed Cookie Policy can be provided if required.

 

11. Data Security

We take data security seriously and implement appropriate technical and organisational measures, including:

  • Encrypted storage and secure communication channels
  • Access controls and authentication
  • Regular security reviews
  • Confidentiality obligations for anyone handling your data

While we take all reasonable steps to protect your information, no system is entirely immune from risk.

 

12. Updates to This Policy

We may update this Policy to reflect legal, technical, or operational changes. The latest version will always be available on our website. Continued use of our services indicates acceptance of any updates.

 

13. Contact Details

For questions, concerns, or data rights requests, please contact:

Name: Fraser White
Email: fraser@wtaf.group

Address: 20 Berwick Avenue, Chelmsford, Essex, CM1 4AS

Telephone: 07921 311805

 

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