Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of our website, services, coaching programmes, workshops, and any materials provided by [Your Consulting/Coaching Brand].
By accessing our website or engaging with our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website and services.

2. Who We Are

Name: Fraser White
Email: fraser@wtaf.group
Address: 20 Berwick Avenue, Chelmsford, Essex, CM1 4AS
Telephone: 07921 311805

These Terms apply to all clients, visitors, and users of our website and services.

3. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not:

• Infringe the rights of others
• Restrict or inhibit anyone else’s use of the website
• Introduce viruses, malware, or harmful code
• Attempt to gain unauthorised access to systems or data

We reserve the right to suspend or restrict access to the website at our discretion.

4. Professional Services

Our consulting, coaching, and leadership development services are designed to support professional growth, organisational performance, and personal development.

4.1 No Guarantees

While we provide high‑quality guidance and expertise, outcomes depend on individual and organisational engagement. We do not guarantee specific results.

4.2 Client Responsibility

Clients are responsible for:

• Providing accurate information
• Engaging fully in coaching or consulting activities
• Implementing agreed actions or recommendations
• Ensuring they are fit to participate in coaching or workshops

4.3 Not Therapy or Medical Advice

Our services do not constitute psychological counselling, therapy, medical advice, or legal advice.
Where appropriate, we may recommend seeking support from qualified professionals.

5. Fees, Payment & Cancellations

5.1 Fees

Fees for coaching, consulting, workshops, or programmes will be clearly communicated before engagement.
We reserve the right to update pricing at any time, with changes applying to future engagements only.

5.2 Payment Terms

Payment terms will be outlined in your proposal, invoice, or service agreement.
Late payments may result in suspension of services.

5.3 Cancellations & Rescheduling

We understand that schedules change. Our standard policy is:

• Sessions cancelled with more than 24 hours’ notice may be rescheduled without charge
• Sessions cancelled with less than 24 hours’ notice may be charged in full
• Workshops or corporate engagements follow the cancellation terms in the service agreement

6. Intellectual Property

All content, materials, frameworks, tools, and resources provided by us—including documents, presentations, exercises, and website content—remain the intellectual property of [Your Consulting Brand].

You may not:

• Copy
• Distribute
• Modify
• Reproduce
• Share
• Sell

any materials without prior written permission.

7. Confidentiality

We treat all client information with strict confidentiality.

7.1 Coaching & Consulting Confidentiality

Information shared during coaching or consulting sessions will not be disclosed to third parties unless:

• You provide explicit consent
• Disclosure is required by law
• There is a risk of harm to yourself or others

7.2 Organisational Engagements

For corporate clients, confidentiality boundaries will be agreed in advance (e.g., reporting themes without identifying individuals).

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential losses
• We are not responsible for decisions made or actions taken based on coaching or consulting discussions
• Our total liability is limited to the amount paid for the services in question

Nothing in these Terms excludes liability where it cannot legally be excluded.

9. Third‑Party Links

Our website may contain links to third‑party websites or resources.
We are not responsible for:

• Their content
• Their accuracy
• Their privacy practices
• Any loss or damage arising from their use

Use of third‑party sites is at your own discretion.

10. Data Protection

Your personal data is handled in accordance with our Privacy Policy, which explains:

• What data we collect
• How we use it
• Your rights under GDPR

You can view the full Privacy Policy on our website.

11. Changes to These Terms

We may update these Terms from time to time to reflect legal, operational, or service changes.
The latest version will always be available on our website.
Continued use of our services constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales (or your chosen jurisdiction).
Any disputes will be subject to the exclusive jurisdiction of the courts in that region.

13. Contact Us

If you have questions about these Terms, please contact:

Name: Fraser White
Email: fraser@wtaf.group
Address: 20 Berwick Avenue, Chelmsford, Essex, CM1 4AS
Telephone: 07921 311805